Your data and privacy, explained

A plain-language overview of what Wren stores, how AI providers handle your content, how to disconnect integrations, and how to request access or deletion.

Wren is built to help you write, not to mine your data. Here is a plain-language look at what we store and the control you have over it. For the full legal detail, see the Privacy Policy.

What Wren stores

When you use Wren, we keep the things you'd expect a writing tool to keep:

• Your writing content — post drafts, ideas, outlines, writing samples, voice-profile documents, style guides, and other context documents you create or upload.
• Your chat messages — conversations with Wren's AI agents are saved so you can pick a writing session back up later.
• Media files — images you attach to posts.
• Connected-account data — if you connect LinkedIn, we store your profile info and post performance metrics (impressions, reactions, comments, reposts) plus periodic analytics snapshots so you can track growth. If you connect Telegram, we store your chat ID and the messages you send to capture ideas. If you connect Readwise, we store your access token and the article content we ingest from your library.
• Settings and account basics — your email, your preferences (writing schedule, notifications, topics), and similar.

AI providers don't train on your content

To generate drafts, outlines, critiques, and images, Wren sends your content to third-party AI model providers. We require that every AI provider we use does not use your data to train or improve their models. We enforce this through our agreements and by choosing API tiers that contractually prohibit training on customer data.

AI outputs are always suggestions for you to review. Wren doesn't make automated decisions with significant effects on you.

The providers we route to are named on the subprocessor list, along with every other service that processes data on Wren's behalf.

Disconnecting integrations

You stay in control of any account you connect:

1. LinkedIn — when you disconnect or revoke access, we delete your LinkedIn-sourced data (engagement metrics and profile snapshots) within a reasonable timeframe. Drafts and ideas you created are yours and stay in your account.
2. Telegram — this integration is opt-in. You can withdraw consent at any time.
3. The browser extension — installing it lets Wren do a one-time read of your own profile and recent posts to speed up setup. Keeping your analytics up to date on an ongoing basis is a separate choice you turn on yourself, and it is off until you do. Before you turn it on we explain what it means for your LinkedIn account. You can turn it back off at any time in Settings, or pause, clear the token, or uninstall the extension to stop all capture immediately.
4. Readwise — disconnect it from Settings → Connected Accounts → Readwise to stop syncing and remove its stored access token.
5. AI clients (MCP) — revoke any tokens you minted from Settings → Connected Accounts → MCP server, and remove browser-connected clients from the client itself.

Product-guidance emails

You can turn onboarding, recovery, nurture, and product-education emails on or off under Settings → Email preferences, or use the unsubscribe link in any of those messages. That preference does not affect account access, security, billing, or other required service emails.

See Managing your account and settings for the full Settings tour.

Analytics and cookies

We use a small amount of analytics to understand how Wren is used so we can improve it — never for advertising, and never carrying the content you write.

• Essential cookies keep you signed in. Wren can't work without them.
• On our public pages (everything outside the app — the homepage, pricing, blog and help center), analytics include an identifier stored on your device so we can recognise a returning visit. If you're in the EU or the UK, we ask first: a banner appears with Accept and Decline given equal footing, and nothing is stored on your device unless you accept.
• Inside the app, analytics are recorded on our servers against your account rather than through anything stored on your device.
• We don't record your screen. There are no session replays or screen recordings of your use of Wren, and we don't capture everything you click — only the specific events we've chosen and documented.

Requesting access or deletion

No matter where you live, you can ask us to:

• Access the personal data we hold about you
• Correct anything inaccurate
• Export your content (drafts, ideas, context documents)
• Delete your account and all associated data

To make a request, email legal@writewithwren.com. We respond in line with applicable law, and we won't charge you for a standard request.

Wren does not sell your personal information. For everything in detail, read the full Privacy Policy.

Still need help?

Can't find what you're looking for? Email us at support@writewithwren.com and we'll get back to you.

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