Terms of Service — Wren

Terms of Service

Last updated: August 31, 2026

1. Acceptance of Terms

By accessing or using Wren (“the Service”), operated by Vantage Ventures, LLC, a North Carolina limited liability company doing business as Wren (“we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated by reference. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization.

If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Description of Service

Wren is an AI-assisted writing platform that helps users create LinkedIn content. The Service includes:

The Service is powered in part by third-party AI models. The specific models and providers we use may change over time as we improve the product.

4. User Accounts

To use the Service, you must create an account using an email address and password or via Google authentication. You agree to:

You may not share your account credentials with others or create multiple accounts. We reserve the right to disable accounts that we reasonably believe violate these Terms.

5. Intellectual Property — Your Content

5.1 Ownership

You retain all rights to your content. All writing samples, post drafts, ideas, outlines, context documents, and other content you create or upload to Wren (“Your Content”) remains your intellectual property. We do not claim ownership of Your Content.

5.2 License You Grant Us

You grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and transmit Your Content solely as necessary to provide, maintain, and improve the Service. This includes sending Your Content to AI models for draft generation, storing it in our database for your access, and using it to build your voice profile. This license terminates when you delete Your Content or your account, except as needed for backup and legal compliance purposes.

5.3 AI-Generated Outputs

Content generated by the Service using AI (“AI Outputs”) is created collaboratively — based on your inputs, your voice profile, and the AI model's capabilities. To the extent permitted by applicable law, we assign to you all rights, title, and interest in AI Outputs generated from Your Content. You acknowledge that:

6. Intellectual Property — Our Service

The Service, including its design, features, underlying technology, agent prompts, scoring algorithms, brand elements, and all associated intellectual property, is owned by us and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand features without our prior written consent.

7. Acceptable Use

You agree not to:

We reserve the right to investigate violations and may suspend or terminate your access at our discretion.

Fair use of AI generation

Wren does not charge you per post, per word, or per credit. On the paid plans Wren pays for the AI models on your behalf, so each plan includes a monthly allowance of AI generation intended for ordinary use by one person. We do not publish it as a figure, because it changes as model pricing changes; your plan's allowance relative to the others is shown on our pricing page.

If you reach your plan's monthly allowance, AI generation pauses until the allowance resets at the start of the next month; the rest of the Service, including everything you have already written, remains available. We will tell you in the app when this happens and when it resets. If you believe you have reached it through ordinary use, contact us at support@writewithwren.com and we will look into it.

We may limit, pause, or throttle AI generation on an account whose usage is automated, shared between people, resold, or otherwise materially beyond ordinary individual use — including before a monthly allowance is reached. Where it is reasonable to do so, we will contact you first. On the Nest plan you supply your own model API key and pay the provider directly, so Wren applies no allowance of its own; any limit there is the one you set with that provider.

8. AI-Generated Content Disclaimer

AI-generated content is provided as a writing aid and starting point. You expressly acknowledge and agree that:

9. Third-Party Services & Dependencies

The Service relies on third-party providers for hosting, storage, AI model access, payments, email, and analytics. Each one is named, with what it is used for, on our subprocessor list. We are not responsible for the availability, performance, or policies of third-party services. Changes to third-party services may affect the features or functionality available to you.

Your use of connected third-party services (such as LinkedIn, Google sign-in, or Telegram) is governed by those services' own terms and privacy policies. In particular, your use of LinkedIn data through the Service is subject to LinkedIn's User Agreement.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. If we discontinue the Service entirely, we will provide reasonable advance notice and make your content available for export.

Wren may send optional onboarding, recovery, nurture, and product education emails. You can turn these off from Settings or the unsubscribe link in any such message. That preference does not disable account access, security, billing, legal, or other service communications needed to operate or secure your account.

11. Payment Terms

11.1 Plans & Billing

Wren offers a free plan and paid subscription plans. Current plans and prices are shown on our pricing page. Paid plans are billed monthly in advance and renew automatically each month until you cancel. We do not currently offer annual plans. Payments are processed by Stripe; we never receive or store your full card details.

Prices are exclusive of any applicable taxes, which may be added at checkout. We may change our prices, and will give you reasonable advance notice before a change affects your subscription. A price change never applies to a period you have already paid for.

11.2 Cancellation

You may cancel at any time from Settings, through the billing portal. Cancellation stops the next renewal; your paid features remain available until the end of the period you have already paid for, and your account then reverts to the free plan.

11.3 Refunds

Payments already made are non-refundable, including for the month in progress when you cancel. Because plans are billed monthly, the most you can have paid at any time is one month. We may issue a refund at our discretion, for example where we have charged you in error.

Some paid features depend on the Wren browser extension for Chrome, which is the only source of your LinkedIn post analytics. Which features these are is marked on the pricing page before you buy. Not being able to run that extension is not by itself a basis for a refund.

If you are a consumer in the EU, EEA, or UK, you have a statutory right to withdraw from a purchase of digital services within 14 days. Where you ask us to make the service available immediately and acknowledge that you lose that right by doing so, the withdrawal right does not apply. Nothing in this section limits any mandatory consumer right you have that cannot be waived.

11.4 Changing Plans

You may move between paid plans at any time. Moving to a higher plan takes effect immediately and we charge the prorated difference for the remainder of the current month; your renewal date does not change. Moving to a lower plan applies the difference as credit against your next invoice rather than as a refund.

11.5 Failed Payments

If a payment fails, we will retry it and ask you to update your payment method. Paid features remain available for a limited period while we do so. If payment is not resolved in that period, your account reverts to the free plan. Your content is not deleted when this happens.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) AI OUTPUTS WILL BE ACCURATE, COMPLETE, ORIGINAL, OR SUITABLE FOR ANY PURPOSE; OR (D) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Wren and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

15. Copyright & DMCA

We respect the intellectual property rights of others. If you believe that content available through the Service infringes your copyright, please send a notice to legal@writewithwren.com containing:

16. Termination

16.1 Termination by You

You may stop using the Service at any time, and if you are on a paid plan you may cancel it as described in Section 11.2. To have your account and its associated data deleted, email us at legal@writewithwren.com and we will action the request in line with Section 10 of our Privacy Policy. Upon deletion, your right to use the Service ceases immediately.

16.2 Termination by Us

We may suspend or terminate your account and access to the Service at any time if we reasonably believe you have violated these Terms. Where practicable, we will provide notice and an opportunity to cure before termination, except in cases of severe violations (e.g., illegal activity, security threats).

16.3 Effect of Termination

Upon termination:

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal claim, you agree to first contact us at legal@writewithwren.com and attempt to resolve the dispute informally for at least 30 days.

17.2 Governing Law & Jurisdiction

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-law principles. Any disputes not resolved informally shall be brought exclusively in the state or federal courts located in Durham County, North Carolina, and you consent to personal jurisdiction in those courts.

17.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

17.4 Exception for EU/EEA Users

If you are a consumer in the EU/EEA, nothing in this section limits your right to bring a claim in the courts of your country of residence, and you retain all mandatory consumer protection rights under the laws of your jurisdiction.

18. Changes to Terms

We may update these Terms from time to time. When we do, we post the updated Terms on this page with a new “Last updated” date, and they take effect when posted. We do not send individual notice of changes, so please check this page from time to time.

Your continued use of the Service after the updated Terms are posted constitutes acceptance of them. Where applicable law requires us to give you advance notice of a particular change, or to obtain your consent to it, we will do so.

If you do not agree to the updated Terms, you must stop using the Service before the changes take effect. You may export Your Content before discontinuing use.

19. General Provisions

20. Contact

If you have questions about these Terms, please contact us: